Returns & Exchanges
At Pup Ring, we want you and your furry friend to be completely satisfied with your purchase. If your jewelry isn't a perfect fit, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided via email.
Pack with Care
Place the items in their original packaging, ensuring they are unworn and in their original condition to avoid processing delays.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing