Frequently Asked Questions
Everything you need to know about your Pup Ring experience
What materials are Pup Rings made of?
Our rings are crafted from high-quality, hypoallergenic 925 sterling silver and premium stainless steel to ensure durability and a lasting shine that won't irritate your skin.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Can I return my ring if it doesn't fit?
Yes, we offer a 30-day hassle-free return and exchange policy. Please ensure the item is in its original packaging and unworn condition to qualify for a full refund.
Are the rings adjustable?
Many of our signature designs feature an adjustable band to ensure a perfect fit for any finger, making them ideal gifts when you aren't sure of the recipient's exact size.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping times vary by location, typically arriving within 10-21 business days.
How should I care for my jewelry?
To maintain the brilliance of your Pup Ring, we recommend removing it before swimming or bathing and cleaning it gently with a soft microfiber cloth.